3 1 50 cara untuk mencapai customer focus Cook, Sarah Primary Author Herawati, Poppy Additional Author Risalah, Kemas Achmad Faizal Additional Author mixed material 9794421677 Jakarta Penerbit PPM 2004 Using the Five Intelligences for Successful Organizational Change Cook, Sarah Primary Author Macauley, Steve Additional Author mixed material change-management-excellence-using-the-five-intelligences-for-successful-organizational-change-1-63h Cook, Sarah Primary Author mixed material 0749440333 London Kogan Page 2004 download_%2824%29.jpg.jpg