APA Style

Focazio, Martin T.. (2001). The E-factor : building a 24/7, customer-centric, electronic business for the internet age . New York: Amacom.

Chicago Style

Focazio, Martin T.. The E-factor : building a 24/7, customer-centric, electronic business for the internet age. New York: Amacom, 2001. Printed Material.

MLA Style

Focazio, Martin T.. The E-factor : building a 24/7, customer-centric, electronic business for the internet age. New York: Amacom, 2001. Printed Material.

Turabian Style

Focazio, Martin T.. The E-factor : building a 24/7, customer-centric, electronic business for the internet age. New York: Amacom, 2001. Printed Material.