APA Style

Auditing your customer service. (1994). London: Routledge.

Chicago Style

Auditing your customer service. . London: Routledge, 1994. Printed Material.

MLA Style

Auditing your customer service. . London: Routledge, 1994. Printed Material.

Turabian Style

Auditing your customer service. London: Routledge, 1994. Printed Material.