APA Style

Leadership of customer-driven TQM. (1992). Herforshire: Technical Communications.

Chicago Style

Leadership of customer-driven TQM. . Herforshire: Technical Communications, 1992. .

MLA Style

Leadership of customer-driven TQM. . Herforshire: Technical Communications, 1992. .

Turabian Style

Leadership of customer-driven TQM. Herforshire: Technical Communications, 1992. .