APA Style
Service management for competitive advantage. (1994).
New York:
McGraw-Hill.
Chicago Style
Service management for competitive advantage.
.
New York:
McGraw-Hill,
1994.
.
MLA Style
Service management for competitive advantage.
.
New York:
McGraw-Hill,
1994.
.
Turabian Style
Service management for competitive advantage.
New York:
McGraw-Hill,
1994.
.