APA Style
Spector, Robert. (1995).
The Nordstrom way : the inside story of America's #1 customer service company .
New York:
John Wiley & Sons.
Chicago Style
Spector, Robert.
The Nordstrom way : the inside story of America's #1 customer service company.
New York:
John Wiley & Sons,
1995.
Printed Material.
MLA Style
Spector, Robert.
The Nordstrom way : the inside story of America's #1 customer service company.
New York:
John Wiley & Sons,
1995.
Printed Material.
Turabian Style
Spector, Robert.
The Nordstrom way : the inside story of America's #1 customer service company.
New York:
John Wiley & Sons,
1995.
Printed Material.