In an economy where knowledge is power, no one can expect to succeed without the ability to solve problems — to gather information, weigh options, make decisions, and take effective action. Drawing from his practical expertise in information management, Chris Hoenig offers a hands-on guide to the art and science of problem solving, featuring examples of successful problem solvers such as Colin Powell and Lou Gerstner, and leading organizations as diverse as VISA, the Orpheus Chamber Orchestra, and NASA.

Using a wide variety of diagnostics, self-assessment tools, and other interactive elements, Hoenig helps you identify your own problem-solving profile and navigate the six dimensions of the problem-solving journey, from "creating the mindset" to "delivering the results." For executives and entrepreneurs, front-line supervisors and project leaders, This book will be an indispensable resource. (text from the publisher)