APA Style
Bank, John. (1992).
The Essence of total quality management .
New York:
Prentice Hall.
Chicago Style
Bank, John.
The Essence of total quality management.
New York:
Prentice Hall,
1992.
Printed Material.
MLA Style
Bank, John.
The Essence of total quality management.
New York:
Prentice Hall,
1992.
Printed Material.
Turabian Style
Bank, John.
The Essence of total quality management.
New York:
Prentice Hall,
1992.
Printed Material.