APA Style

Blumberg, Donald F.. (1991). Managing service as a strategic profit center . New York: McGraw-Hill.

Chicago Style

Blumberg, Donald F.. Managing service as a strategic profit center. New York: McGraw-Hill, 1991. Printed Material.

MLA Style

Blumberg, Donald F.. Managing service as a strategic profit center. New York: McGraw-Hill, 1991. Printed Material.

Turabian Style

Blumberg, Donald F.. Managing service as a strategic profit center. New York: McGraw-Hill, 1991. Printed Material.