APA Style

Schneider, Benjamin. (1995). Winning the service game . Boston: Harvard Business School Press.

Chicago Style

Schneider, Benjamin. Winning the service game. Boston: Harvard Business School Press, 1995. Printed Material.

MLA Style

Schneider, Benjamin. Winning the service game. Boston: Harvard Business School Press, 1995. Printed Material.

Turabian Style

Schneider, Benjamin. Winning the service game. Boston: Harvard Business School Press, 1995. Printed Material.