APA Style
Brown, Stanley A.. (1999).
Strategic customer care : an evolutionary approach to increasing customer value and profitability .
Canada:
John Wiley & Sons.
Chicago Style
Brown, Stanley A..
Strategic customer care : an evolutionary approach to increasing customer value and profitability.
Canada:
John Wiley & Sons,
1999.
Printed Material.
MLA Style
Brown, Stanley A..
Strategic customer care : an evolutionary approach to increasing customer value and profitability.
Canada:
John Wiley & Sons,
1999.
Printed Material.
Turabian Style
Brown, Stanley A..
Strategic customer care : an evolutionary approach to increasing customer value and profitability.
Canada:
John Wiley & Sons,
1999.
Printed Material.