The Art and Science of 360? Feedback is the first and only single-volume guide to all the hows and whys of 360? feedback. It contains case studies and examples of major companies that have successfully implemented 360? feedback into their organizations. You'll learn the process for enlisting the support of and comittment to 360? feedback from others in your organization--a key ingredient for success that is often overlooked. Guidelines are also included for making the process smooth and painless for everyone involved. (text from the publisher)