The book features 14 international case studies ranging from banks in Brazil to production plants in Paris. Building off successful pilot programs, these organizations take activity-based management (ABM) implementation around the world, sharing the lessons learned along the way. This book illustrates how managers can better understand the work performed and the costs incurred within their organizations by examining the business activities. It also illustrates how to become more profitable, effective, and competitive by implementing ABM on a global scale.

Recently, there has been an explosion in interest and desire to implement ABM systems in select departments within organizations as well as within multinational corporations launching enterprisewide rollouts. The international case studies in Global Lessons provide insight into the benefits and challenges of actual implementations from individuals on the front line.

ABM provides real solutions for today’s businesses. By analyzing the activities within an organization and the costs associated with them, decision-makers can use valuable information to make solid decisions affecting the bottom line. Managers can control corporate costs by dedicating resources to profitable areas of business. With the real implementation stories of leading-edge companies, Arthur Andersen’s Global Lessons in Activity-Based Management allows readers to learn from those who are already reaping the benefits of implementation. (text from the publisher)