APA Style
Silverman, Lori L.. (1999).
Critical shift: the future of quality in organizational performance .
Milwaukee:
ASQ Quality.
Chicago Style
Silverman, Lori L..
Critical shift: the future of quality in organizational performance.
Milwaukee:
ASQ Quality,
1999.
Printed Material.
MLA Style
Silverman, Lori L..
Critical shift: the future of quality in organizational performance.
Milwaukee:
ASQ Quality,
1999.
Printed Material.
Turabian Style
Silverman, Lori L..
Critical shift: the future of quality in organizational performance.
Milwaukee:
ASQ Quality,
1999.
Printed Material.