TABLE OF CONTENTS
Part I
Resolving The Measurement Paradox
Chapter 1: Measurement Management: What is it and is it Worth the Effort?
Chapter 2: Measurement Management and Tomorrow’s Organization
Chapter 3: How Well are Companies Measuring?
Chapter 4: Levers for a Measurement-Managed Organization

Part II
Building the Measurement-Managed Organization
Chapter 5: Developing the Strategic Template
Chapter 6: Designing the Measures
Chapter 7: Cascading the Measures
Chapter 8: Embedding the New Culture
Chapter 9: From Measurement Myth to Measurement Managed