TABLE OF CONTENTS
Preface
1. Selling in the Information Age
2. Introduction to the Six Hats
3. The First Hat: Astute Planner
4. Astute Planner: Part II
5. The Second Hat: Trusted Friend
6. Trusted Friend: Part II
7. The Third Hat: Effective Consultant
8. Effective Consultant: Part II
9. The Fourth Hat: Skillful Influencer
10. Skillful Influencer: Part II
11. The Fifth Hat: Adept Human Resources Manager
12. Adept Human Resources Manager: Part II
13. The Sixth Hat: Master Learner
14. Master Learner: Part II
Index