Drawing on an in-depth study of carefully selected enterprises, Jon Katzenbach found distinct patterns in how companies engage their employees to capitalize on emotional energy and consistently achieve higher levels of performance than their competition.

TABLE OF CONTENTS
Preface
Acknowledgments

- Part I-Maintaining the Critical Balance
1. The Power of Emotional Commitment
2. Introducing the Balanced Paths

- Part II-Exploring the Five Balanced Paths
3. The Mission, Values, and Pride Path
4. The Process and Metrics Path
5. The Entrepreneurial Spirit Path
6. The Individual Achievement Path
7. The Recognition and Celebration Path

- Part III-Applying the Lessons Learned
8. Generating and Aligning the Energy
9. Enforcing Disciplined Behavior
10. Choosing the Best Path(s) for You