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  <title>The Systems thinking approach to strategic planning and management</title>
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  <namePart>Haines, Stephen G.</namePart>
  <role>
   <roleTerm type="text">Primary Author</roleTerm>
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 <typeOfResource manuscript="no" collection="yes">mixed material</typeOfResource>
 <genre authority="marcgt">bibliography</genre>
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  <place>
   <placeTerm type="text">Boca Raton</placeTerm>
   <publisher>St. Lucie</publisher>
   <dateIssued>2000</dateIssued>
  </place>
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  <languageTerm type="code">en</languageTerm>
  <languageTerm type="text">English</languageTerm>
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 <physicalDescription>
  <form authority="gmd">Printed Material</form>
  <extent>361 p. : refs., 24 cm.</extent>
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 <note>Author, consultant, and businessman Haines provides step-by-step instruction to strategic management, planning, and change. His approach puts equal emphasis on planning, strategies, and management processes in achieving customer satisfaction. This book includes his advice on strategizing, implementation, follow-up, measuring success, leadership development, and including stakeholders in the planning process. Annotation c. Book News, Inc., Portland, OR</note>
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 <subject authority="">
  <topic>Strategic planning</topic>
 </subject>
 <subject authority="">
  <topic>Strategic Management</topic>
 </subject>
 <subject authority="">
  <topic>Customer Satisfaction</topic>
 </subject>
 <subject authority="">
  <topic>Change</topic>
 </subject>
 <subject authority="">
  <topic>Systems analysis</topic>
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 <subject authority="">
  <topic>Thinking</topic>
 </subject>
 <classification>ADBE/TB</classification>
 <identifier type="isbn">1574442783</identifier>
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  <physicalLocation>Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen</physicalLocation>
  <shelfLocator>ADBE/TB Hai</shelfLocator>
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