Offers insight into how organizational knowledge is created, how it can be effectively shared, and why knowledge transfer systems work when they do, drawing on an in-depth study of organizations including Bechtel, Ford, and Texas Instruments. Outlines three criteria that must be considered in order to determine how a transfer method will work in a specific situation, and describes five distinct categories of knowledge transfer and tells how to determine which system to use. Dixon is associate professor of administrative sciences at The George Washington University. Annotation c. Book News, Inc., Portland, OR