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  <title>Performance scorecards</title>
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 <genre authority="marcgt">bibliography</genre>
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   <placeTerm type="text">San Francisco</placeTerm>
   <publisher>Jossey-Bass</publisher>
   <dateIssued>2000</dateIssued>
  </place>
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  <languageTerm type="text"></languageTerm>
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  <extent>xxviii, 162 p. : figs., refs., 24 cm.</extent>
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 <note>Discusses how Performance Scorecards can be customized to measure whatever factors most influence a company's success. Text combines an introduction to this flexible measurement method with examples and graphics to demonstrate how to develop Performance Scorecards, apply techniques, and avoid common obstacles to use. DLC: Organizational effectiveness--Measurement. (barnesandnoble.com)</note>
 <note type="statement of responsibility"></note>
 <classification>LQA/RN 363</classification>
 <identifier type="isbn">0787952729</identifier>
 <location>
  <physicalLocation>Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen</physicalLocation>
  <shelfLocator>LQA/RN 363 Cha</shelfLocator>
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