Baum, president of a consulting firm specializing in complex systems change, draws on an eclectic background that includes stints as a clown, fire-eater, and storyteller to offer 60 sometimes profound, sometimes hilarious lessons in coping with organizational change. Culled from his personal and professional experiences, these bite- sized anecdotes, reflections, and case studies impart practical wisdom for leaders at all levels. The author holds advanced degrees in organizational behavior. Annotation c. Book News, Inc., Portland, OR