Management styles of the past were often based on bureaucratic models requiring compliance from workers. Today, many employees must "work smart" and make their own decisions. This means that new motivation models must depend on "intrinsic" motivation, based on psychological rewards workers get from the work itself. In this comprehensive and accessible book, Thomas describes his new model for psychological empowerment, based on four rewards that encourage self-management: a sense of meaningfulness, a sense of choice, a sense of competence or quality, and a sense of progress. He outlines how managers can identify areas of low satisfaction for workers and set up rewards to reenergize them. (text from the publisher)