APA Style

Blackwell, Roger D.. (2001). Customers rule . New York: Crown Business.

Chicago Style

Blackwell, Roger D.. Customers rule. New York: Crown Business, 2001. Printed Material.

MLA Style

Blackwell, Roger D.. Customers rule. New York: Crown Business, 2001. Printed Material.

Turabian Style

Blackwell, Roger D.. Customers rule. New York: Crown Business, 2001. Printed Material.