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  <title>When generations collide :</title>
  <subTitle>who they are, why they clash, how to solve the generational puzzle at work</subTitle>
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  <namePart>Lancaster, Lynne C.</namePart>
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   <placeTerm type="text">New York</placeTerm>
   <publisher>HarperBusiness</publisher>
   <dateIssued>2002</dateIssued>
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  <languageTerm type="code">en</languageTerm>
  <languageTerm type="text">English</languageTerm>
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  <extent>xxv, 352 p. : bibs., index ; 24 cm.</extent>
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 <note>TABLE OF CONTENTS&#13;
&#13;
Acknowledgments&#13;
Foreword&#13;
Introduction: How this Book Came to Be&#13;
&#13;
Sect. I Who are the Generations and why do they Collide?&#13;
1 Generational Turbulence&#13;
2 From World War II to the World Wide Web&#13;
3 The Tie-Dyed Preppy&#13;
4 Race, Religion, Gender...What Next?&#13;
&#13;
Sect. II Putting the Generations to Work&#13;
5 What Do You Want to be When You Grow Up?&#13;
6 From a Gold Clock to Founders’ Stock&#13;
7 Scoring a Perfect &quot;10&quot; on the Balance Beam&#13;
8 Sitting on a Porch Swing Drinking Metamucil?&#13;
9 Is Fun Really the &quot;F-Word&quot;?&#13;
&#13;
Sect. III Recruiting the Generations&#13;
10 Finders Keepers&#13;
11 Why Would Anyone Want to Work for You?&#13;
12 Ready, Aim, Hire!&#13;
13 Diamonds in the Rough&#13;
14 Here’s Your Boss and Benefits; There’s the Bathroom&#13;
&#13;
Sect. IV Retaining and Managing the Generations&#13;
15 The Solid Oak Door has Become a Revolving One&#13;
16 Is No News Really Good News?&#13;
17 The School Bell is Ringing More Loudly Than Ever&#13;
18 &quot;I Once Diapered Somebody Who’s Now my Boss’s Age&quot;&#13;
19 Minding Your Generational Ps and Qs&#13;
20 Connecting over the Kung Pao&#13;
&#13;
Sect. V Where Do We Go from Here?&#13;
21 Are We There Yet?&#13;
&#13;
Bibliography&#13;
Index&#13;
</note>
 <note type="statement of responsibility"></note>
 <subject authority="">
  <topic>Psychology</topic>
 </subject>
 <subject authority="">
  <topic>Conflict</topic>
 </subject>
 <subject authority="">
  <topic>Human resources management</topic>
 </subject>
 <subject authority="">
  <topic>Officers</topic>
 </subject>
 <classification>FA/LA</classification>
 <identifier type="isbn">0066621062</identifier>
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  <physicalLocation>Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen</physicalLocation>
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