TABLE OF CONTENTS

Acknowledgments
Foreword
Introduction: How this Book Came to Be

Sect. I Who are the Generations and why do they Collide?
1 Generational Turbulence
2 From World War II to the World Wide Web
3 The Tie-Dyed Preppy
4 Race, Religion, Gender...What Next?

Sect. II Putting the Generations to Work
5 What Do You Want to be When You Grow Up?
6 From a Gold Clock to Founders’ Stock
7 Scoring a Perfect "10" on the Balance Beam
8 Sitting on a Porch Swing Drinking Metamucil?
9 Is Fun Really the "F-Word"?

Sect. III Recruiting the Generations
10 Finders Keepers
11 Why Would Anyone Want to Work for You?
12 Ready, Aim, Hire!
13 Diamonds in the Rough
14 Here’s Your Boss and Benefits; There’s the Bathroom

Sect. IV Retaining and Managing the Generations
15 The Solid Oak Door has Become a Revolving One
16 Is No News Really Good News?
17 The School Bell is Ringing More Loudly Than Ever
18 "I Once Diapered Somebody Who’s Now my Boss’s Age"
19 Minding Your Generational Ps and Qs
20 Connecting over the Kung Pao

Sect. V Where Do We Go from Here?
21 Are We There Yet?

Bibliography
Index