mixed material bibliography New York McGraw-Hill 1998

viii, 325 p. : figs., tabs., index ; 24 cm. Offering advice on how to find and keep human resources, the author argues that managing talent is the key to success in the information economy and that the solution to the challenge is connecting people to a customer service strategy. Four parts show his straightforward approach: Align, Engage, Measure, and Implement. Annotation c. by Book News, Inc., Portland, Or. FAE 0070251614 Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen FAE Gub 15795 2002-02-07 00:00:00 2013-10-23 00:00:00 machine generated