APA Style
Dyche, Jill. (2002).
The CRM handbook .
Boston:
Addison-Wesley.
Chicago Style
Dyche, Jill.
The CRM handbook.
Boston:
Addison-Wesley,
2002.
Printed Material.
MLA Style
Dyche, Jill.
The CRM handbook.
Boston:
Addison-Wesley,
2002.
Printed Material.
Turabian Style
Dyche, Jill.
The CRM handbook.
Boston:
Addison-Wesley,
2002.
Printed Material.