APA Style
Blattberg, Robert C., Getz, Gary, Thomas, Jacquelyn S.. (2001).
Customer equity : building and managing relationship as valuable assets .
Boston:
Harvard Business School Press.
Chicago Style
Blattberg, Robert C., Getz, Gary, Thomas, Jacquelyn S..
Customer equity : building and managing relationship as valuable assets.
Boston:
Harvard Business School Press,
2001.
Printed Material.
MLA Style
Blattberg, Robert C., Getz, Gary, Thomas, Jacquelyn S..
Customer equity : building and managing relationship as valuable assets.
Boston:
Harvard Business School Press,
2001.
Printed Material.
Turabian Style
Blattberg, Robert C., Getz, Gary, Thomas, Jacquelyn S..
Customer equity : building and managing relationship as valuable assets.
Boston:
Harvard Business School Press,
2001.
Printed Material.