mixed material bibliography Toronto Stoddart 2000

x, 276 p. : index ; 24 cm. TABLE OF CONTENTS Acknowledgments Introduction Part 1 The EQ Explosion 1 Exploring Emotional Intelligence 2 The Airport and the ABCDEs Part 2 The Intrapersonal Realm 3 Emotional Self-Awareness 4 Assertiveness 5 Independence 6 Self-Regard 7 Self-Actualization Part 3 The Interpersonal Realm 8 Empathy 9 Social Responsibility 10 Interpersonal Relationships Part 4 The Adaptability Realm 11 Problem-Solving 12 Reality Testing 13 Flexibility Part 5 The Stress Management Realm 14 Stress Tolerance 15 Impulse Control Part 6 The General Mood Realm 16 Happiness 17 Optimism Part 7 Putting It All Together 18 The Star Performers Appendix 1 The BarOn EQ-i Appendix 2 EQ, Work and Success Index LXBG/LXMD 0773732330 Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen LXBG/LXMD Ste 15845 2002-04-24 00:00:00 2009-11-16 00:00:00 machine generated