APA Style

Burnett, Ken. (2001). The Handbook of key customer relationship management . London: Pearson Education.

Chicago Style

Burnett, Ken. The Handbook of key customer relationship management. London: Pearson Education, 2001. Printed Material.

MLA Style

Burnett, Ken. The Handbook of key customer relationship management. London: Pearson Education, 2001. Printed Material.

Turabian Style

Burnett, Ken. The Handbook of key customer relationship management. London: Pearson Education, 2001. Printed Material.