people and performance management in the public sector Daley, Dennis M. Primary Author mixed material bibliography Upper Saddle River Prentice Hall 2002 en English

Printed Material

x, 390 p. : exercises, refs., index ; 24 cm. Designed from the perspective of program managers, this book uses a “how-to” approach in examining the basic techniques and practices of human resource/personnel management. Each technique/practice is set within a strategic framework focusing on achieving organizational goals, and corresponds to exercises that provide action learning, hands-on experience for readers. Chapter topics cover organization of personnel function, planning, motivation, compensation, benefits, position management, staffing, designing appraisal systems, performance appraisal, training and development, employee rights, and labor relations. For first-line supervisors, and other individuals working in the area of Personnel Administration and Human Resources Management. TABLE OF CONTENTS Preface Ch. 1 Organization of the Personnel Function Strategic Human Resource Management Public versus Private Differences Protection versus Efficiency The Organization and Personnel Management Ch. 2 Planning Strategic Planning Implementation Evaluation Ch. 3 Motivation and Productivity Content Theories Process Theories Cognitive Realities and Productivity Communications Ch. 4 Position Management Career Systems Job Analysis Job Evaluation Ch. 5 Staffing Recruitment and Retention Testing Selection Ch. 6 Compensation Strategic Pay Pay Structure Pay Policies Benefits Health Care Retirement and Pensions Other Rewards Communication Ch. 7 Performance Appraisal Designing Appraisal Systems Subjective Techniques Interpersonal Comparison Techniques Objective Techniques Appraisal Error Ch. 8 Training and Development Managing Training and Development Operations Methods of Training and Development Ch. 9 Employee Rights Grievance and Discipline Job Rights Personal Rights Civil Society Ch. 10 Labor Relations and Negotiations Unions Conflict Resolution Exercise 1 Job Analysis Exercise 2 Job Evaluation Exercise 3 Strategic Planning (Brainstorming) Exercise 4 Human Resource Planning (Cutback Management) Exercise 5 Hiring Exercise 6 Performance Appraisal Exercise 7 Negotiation (Collective Bargaining) References Index Motivation Strategic planning Public Sector Staffing Training Productivity Human resources management Industrial relations Performance appraisal Careers Compensation textbookwm textbookmmem textbookmme FA/ADBE 013028260X Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen FA/ADBE Dal 31337 General (General) FA/ADBE Dal 16003 2002-10-22 00:00:00 2022-01-19 12:51:29 machine generated