2000 for small business : implementing process-approach quality management. Gaal, Arpad Primary Author mixed material bibliography Boca Raton St Lucie 2001 en English

Printed Material

xxx, 546 p. : figs., ; 26 cm. ISO 9001:2000 for Small Business Management: Implementing Process-Approach Quality Management demonstrates how a process-approach quality management system performs in the real work environment. The book gives you an ISO based quality management tool, featuring the year 2000 requirements for ISO 9001. It includes the quality system manual, the operating procedures, and the forms that small to mid-sized businesses need. All this makes it possible for you to use this system immediately - without having to hire costly outside consultants.Gaal introduces a system for managing product quality problems through prevention - examining every stage of a product's life cycle - instead of just focusing on manufactured goods at the end of the production line. The author identifies the core departments that impact the planning, implementing, and executing of the customer's purchase order requirements from the beginning to the end of the product's life-cycle. The Quality Systems Manual and the Quality Operating Procedures streamline the process for small business applications where low overhead and multiple job assignments dominate. The most important part of manufacturing is the shop. This is where the product is made and where the problems are concentrated. Problems come in documents, processes, and methods with different impact on product quality or the way you achieve it. Using an innovative approach, ISO 9001:2000 for Small Business: Implementing Process-Approach Quality Management shows you how to resolve these issues. TABLE OF CONTENTS Preface Dedication About the Author Acknowledgment Introduction The Training Metrics The Quality System Manual The Quality Operating Procedures The Forms Conversion Methods Controlling Flow-down requirements Steps to follow when making changes ... Changing the Training Metrics to become the Quality Operating Procedure for your quality system Book Summary Bk. Sect. 1 -- Training Metrics Training Metrics QOP 001 - Contract Review Training Metrics QOP 002 - Control of Document and Data Training Metrics QOP 003 - Control of Purchases Training Metrics QOP 004 - Control of Cust. Supplied Products Training Metrics QOP 005 - Product Identification and Traceability Training Metrics QOP 006 - Inspection and Test Control Training Metrics QOP 007 - Control of Inspection, Measuring, and Test Equipment Training Metrics QOP 008 - Control of Inspection and Test Status Training Metrics QOP 009 - Control of Nonconforming Products Training Metrics QOP 010 - Internal Quality Audits Training Metrics QOP 011 - Management Review Training Metrics QOP 012 - Performance Standards (Put-Thru) Bk. Sect. 2 Quality System Manual Bk. Sect. 3 Quality Operating Procedures (QOP) QOP 001 - Contract Review QOP 002 - Control of Documents and Data QOP 003 - Control of Purchases (internal) QOP 004 - Control of Customer Supplied Product QOP 005 - Product Identification and Traceability QOP 006 - Inspection and Test Control QOP 007 - Control of Insp. Measuring, and Test Equipment QOP 008 - Control of Inspection and Test Status QOP 009 - Control of Non-conforming Products QOP 010 - Internal Quality Audits QOP 011 - Management Review QOP 012 - Performance Standard (Put-Thru) Bk. Sect. 4 Forms Manual App. 1 Matrix to show alignment of the QSM to ISO 9001/2000 App. 2: Book Recommendation App. 3: Lessons Learned Sheet App. 4: Book Summary App. 5 New Requirements ISO 9001/2000 Training Small business Evaluation Quality control ISO 9000 Manufacturing Standards CEQ/CDE/AZH 1574443070 Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen CEQ/CDE/AZH Gaa 31432 General (General) CEQ/CDE/AZH Gaa 16030 2003-01-16 00:00:00 2021-08-18 13:30:54 machine generated