Provides everything you need to know about supply chains for developing and delivering a product or service successfully-strategic planning, industrial engineering, systems, organization, outsource assessment, partnering, third party logistics, re-engineering, and more

Covers methods and models in critical management tasks that relate to the supply chain-theory and trends, obstacles to change, problems, opportunities and solutions

Describes and illustrates useful "how to" techniques for application to various points of the supply chain, while establishing basic principles

Includes numerous industry case studies and describes how to apply solutions to specific situations

Discusses multiple industries and services, existing manufacturing and distribution operations, new product issues, knowledge management, software selection and implementation, lean enterprises, operational and cost reduction, network modeling, demand flow, QFD and more


TABLE OF CONTENTS

Supply Chain Overview
Introduction to the Supply Chain
Supply Chain Management-The "Right" Way
Supply Chain Potency
Evolution of Supply Chain Models
Model for Competing Through SC
Linking the Supply Chain With the Customer

The Five Tasks
Task 1: Designing Supply Chains for Competitive Advantage
Supply Chains as Activity Systems
QFD Case Study
The Supply Chain and New Products

Task 2: Implementing Collaborative Relationships
Foundation for Supply Chain Change
Functional Roles in Supply Chain Change
Supply Chain Design-A Team Framework
Institutionalizing Supply Chain Changes

Task 3: Forging Supply Chain Partnerships
Motivations for Partnerships
Emerging Partnership Model
Planning for Partnerships
Core Competence and Partnerships
Organizing Improvement Efforts
Stage 3: Supply Chain Structure
The Extended EnterpriseÔ at Daimler Chrysler

Task 4: Managing Supply Chain Information
SCM and Information Technology
Topography of Supply Chain Applications
Supply-Chain Council

Task 5: Removing Cost from the Supply Chain
Cost and the Supply Chain
Root Cause-Clarity
Root Cause-Variability
Root Cause-Design
Root Cause-Information
Root Cause-Weak Links
Supply Chain Methodologies
Supply Chain Pre-study
Implementation Roadmap
From Purchasing to Strategic Sourcing-A Roadmap
Selection Supply Chain Software
Supply Chain Case Studies
Partnership Barriers in the Nuclear Industry
Wholesale Grocer: Supply Chain "Streamlining"
Plumbing Supplies: Manufacturer/Distributor
Supply Chain Management, Repair, and Overhaul Operations
Retail Distribution: From Low Tech to Leading Edge Distribution Center
British Telecom-Capacity Planning in a Deregulation Industry
Semiconductor Equipment: Supply Chain Links
Footwear Distribution
Bicycle Manufacturer: Internet Strategy
Consolidation Centers in the Lean Supply Chain
Demand-Driven Supply Chain in a Start Up
Automobile Industry: Incoming Material
Water Utility: Logistics Services Partnerships
Auto Parts Retailer-Logistics Partnership
Improving Furniture Manufacturer EVA
Performance Improvement Through Metrics for Buyers

Glossary
Bibliography