APA Style
Lovelock, Christopher H.. (2001).
Services marketing: people, technology, strategy (4th ed.).
Upper Saddle River:
Prentice Hall International.
Chicago Style
Lovelock, Christopher H..
Services marketing: people, technology, strategy.
4th ed.
Upper Saddle River:
Prentice Hall International,
2001.
Printed Material.
MLA Style
Lovelock, Christopher H..
Services marketing: people, technology, strategy.
4th ed.
Upper Saddle River:
Prentice Hall International,
2001.
Printed Material.
Turabian Style
Lovelock, Christopher H..
Services marketing: people, technology, strategy.
4th ed.
Upper Saddle River:
Prentice Hall International,
2001.
Printed Material.