This revised and updated edition features completely new sections including:
- An in-depth examination of one of the world’s most multicultural nations­­South Africa­­and how recent events make it an ongoing laboratory of intercultural reconciliations
- A detailed analysis of how gender differences within the United States affect workplace and problem-solving behavior
- Current research findings on how ethnic differences within a society can be more troublesome than international differences­­and how some managers are keeping the peace
- A systematic program for uncovering, understanding, respecting, and reconciling cultural differences at all levels of the organization (text from the publisher)