As Michael Marquardt vividly demonstrates in this new edition of his award-winning classic, learning is the key to success and survival in today's organizations. Drawing on his own firsthand experience and the best practices of leading companies around the globe, this world-renowned author, educator, and consultant distills the strategies and action steps needed to harness the collective genius of people in organizations to build, maintain, and sustain the next generation of learning organizations.
In this volume, Marquardt brings up-to-date his guidance on how to build a flexible, adaptable learning organization that achieves strategic advantages in the global world of business. Presenting his highy successful Systems Learning Organization model, he illustrates how its five distinct subsystems--learning, organization, people, knowledge, and technology--can support and energize one another to enhance the quality and impact of learning. BUILDING THE LEARNING ORGANIZATION offers specific recommendations for using the tools of action learning to build each of the critical subsystems and includes a variety of assessment tools and sixteen action steps needed to form powerful coalitions, connect learning with business operations, cut bureaucracy and streamline the structure, extend organizational learning to the entire business chain, capture learning and release knowledge, and create effective business outcomes to further organizational goals.


TABLE OF CONTENTS

Foreword
Preface
Acknowledgments
About the Author

1 The Emerging Need for Learning Organizations
2 The Systems Learning Organization Model
3 Building Learning Dynamics
4 Transforming the Organization for Learning Excellence
5 Empowering and Enabling People
6 Knowledge Management in Learning Organizations
7 Technology for Building the Learning Organization
8 Becoming a Learning Organization

App.: Learning Organization Profile
Glossary
Bibliography
Index