TABLE OF CONTENTS

TOOLS OF A CREDIT DEPARTMENT
1. START (Rules of the Game of Credit)
2. Types of financing
3. Merchant credir cards
4. Credit insurance
5. Credit reporting agencies
6. Computerizaation of A/R

PICKING A CREDIT DEPARTMENT
7. How to pick your credit personnel
8. How many people are needed to run a credit department
9. The credit manager
10. Terms

INFORMATION TOOLS
11. Forms
12. Update credit department
13. Working with the sales department
14. Face the problem
15. Bankruptcy

CRIDIT LIMITS
16. Credit limits
17. Important developments that affect customer’s ability to pay
18. Guarantee
19. Collection agencies
20. WINNERS!