APA Style
Gower handbook of customer service. (1997).
Aldershot:
Gower.
Chicago Style
Gower handbook of customer service.
.
Aldershot:
Gower,
1997.
.
MLA Style
Gower handbook of customer service.
.
Aldershot:
Gower,
1997.
.
Turabian Style
Gower handbook of customer service.
Aldershot:
Gower,
1997.
.