mixed material bibliography Australia South-Western 2000

xii, 376 p. : exh., cases ; 26 cm. MANAGING ORGANIZATIONS AND PEOPLE provides a single, comprehensive collection of forty-five thought provoking, interesting, and relevant cases for a variety of management courses. Buller and Schuler incorporate three themes throughout: ethics and social responsibility, globalization, and managing diversity. This case collection can be used as the primary text for an undergraduate or graduate management, organizational behavior, or human resource management courses taught by the case method. It can also serve as a supplementary text in one of those fields. TABLE OF CONTENTS PART I: MANAGEMENT AND LEADERSHIP. 1. Custom Chip, Inc. 2. Dick Spencer. 3. The Marketing Campaign at ChemCorp. 4. Traveler Import Cars. 5. The Prominent Dr. Rombach. PART II: STRATEGY, PLANNING, AND ORGANIZATIONAL CULTURE. 6. American Express. 7. XEL Communications, Inc. 8. XEL Communications "C": Forming a Strategic Partnership. 9. Europska Databanka. 10. The Boston YWCA: 1991. PART III: ORGANIZATIONAL STRUCTURE AND DESIGN. 11. The Plaza Inn. 12. Dowling Flexible Metals. 13. Miscrosoft: Adapting to New Challenges. 14. Sunday at Al Tech. 15. The ZX Software Development Group: Santa Cruz Site. PART IV: ORGANIZATIONAL CONTROL, POWER, AND CONFLICT. 16. Pearl Jam’s Dispute with Ticketmaster. 17. Suntory. 18. Baksheesh. 19. Conflict Management. 20. Iroquois Container Corporation: Flagstone Operations. PART V: HUMAN RESOURCE MANAGEMENT. 21. Precision Management of Japan. 22. Bringing Human Resources into the Business. 23. The Tall Pines Hotel and Conference Center. 24. A Broader View Seizes More Opportunities. 25. Moon over ER. PART VI. MANAGING DIVERSITY. 26. Managing Workforce Diversity: People-Related Issues at the Barden Corporation. 27. Propmore Corporation. 28. Promotion to Police Sargeant. 29. Propco, Inc. 30. The Business of Culture at Acoma Pueblo. PART VII: MOTIVATION AND PERFORMANCE. 31. How to Motivate Fred Maiorino? 32. The Kriendler Executive Dining Room. 33. Nordstrom. 34. Southwest Airlines: Can Luv Rule the World? 35. Lincoln Electric Company. PART VII: COMMUNICATION AND GROUP DYNAMICS. 36. Motor Parts Corporation. 37. Contract Negotiations in Western Africa. 38. Does ThisMilkshake Taste Funny? 39. Insubordination or Unclear Loyalities. 40. Luggers and Butchers. PART IX: ORGANIZATIONAL CHANGE AND TRANSFORMATION. 41. Transformation at Harley Davidson. 42. Organizational Change: Planning and Implementing Teams at AAL and IPS. 43. Using Leadership to Promote TQM. 44. Peoples Trust Company. 45. Seeing the Forest and the Trees. FA/LQA 79 0324007132 Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen FA/LQA 79 Bul 16430 2000-08-01 00:00:00 2009-05-25 00:00:00 machine generated