APA Style

The Basics of profitable customer service. (1995). Glenview, Illinois: Blackman & Associates.

Chicago Style

The Basics of profitable customer service. . Glenview, Illinois: Blackman & Associates, 1995. .

MLA Style

The Basics of profitable customer service. . Glenview, Illinois: Blackman & Associates, 1995. .

Turabian Style

The Basics of profitable customer service. Glenview, Illinois: Blackman & Associates, 1995. .