A book/CD-ROM package on how to design and develop computer-based training, demonstrating that the same instructional design process can be used for all media. Examines major types of media that are popular for delivery systems today, showing the benefits and drawbacks of each, and walks through processes of needs assessment, instructional design, development and implementation, and evaluation. Includes many sample forms and checklists. The CD-ROM contains customizable job aids and tools, and demo software. Useful for course developers who are beginning their first multimedia project, as well as experienced designers of large projects. Lee is director of performance technology at American Airlines; Owens is a consultant in multimedia training. Annotation c. Book News, Inc., Portland, OR (booknews.com)