For practitioners and students in school administration, education researchers and practitioners present 20 cases that illustrate examples of success and failure in integrating information technology in higher education. They also explore how such application in higher education is both similar to and different from applying it in industry. Most of the cases are narratives containing context and analysis about a specific institution, but others report broader research or provide personal or professional perspectives. Annotation c. Book News, Inc., Portland, OR (booknews.com)