mixed material bibliography New York Amacom 2001

xvi, 495 p. : exh., index ; 26 cm. Effective training delivery is a critical skill for keeping an organization competitive. This book offers, for the first time, a research-based analysis of the 14 key skills (or "competencies") trainers must master to be effective. It provides trainers with pragmatic ways to apply these competencies in the real world. Some of these skills include how to: - Analyze materials and learner information - Establish credibility - Create a psychological environment that keeps learners’ interest level high - Communicate effectively - Use questioning techniques - Respond positively to trainees’ questions and reactions - Provide positive reinforcement - Utilize specific tools (case studies, simulation, lecture, discussion, and others) - Evaluate afterwards - Train in an international setting FC/FCK Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen FC/FCK Kin 16735 2001-07-01 00:00:00 2010-05-21 00:00:00 machine generated