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  <title>The Oliver Wight ABCD checklist for operational ex</title>
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   <placeTerm type="text">New York</placeTerm>
   <publisher>John Wiley &amp; Sons</publisher>
   <dateIssued>2000</dateIssued>
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  <extent>viii, 167 p. ; 23 cm.</extent>
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 <note>Written for logistics, distribution, and manufacturing professionals, this book provides an approach to benchmarking a company's performance. It contains questions covering strategic planning, people/team systems, total quality, continuous improvement, new product development, and planning and control. Recommended formulas and examples of supplementary performance measurements are included. Annotation c. Book News, Inc., Portland, OR (booknews.com)</note>
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 <classification>ADBE/CE</classification>
 <identifier type="isbn">047138819X</identifier>
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  <physicalLocation>Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen</physicalLocation>
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