APA Style

Friesen, G. Bruce. (1996). Broken promises : an unconventional view of what went wrong at IBM . Boston: Harvard Business School.

Chicago Style

Friesen, G. Bruce. Broken promises : an unconventional view of what went wrong at IBM. Boston: Harvard Business School, 1996. Printed Material.

MLA Style

Friesen, G. Bruce. Broken promises : an unconventional view of what went wrong at IBM. Boston: Harvard Business School, 1996. Printed Material.

Turabian Style

Friesen, G. Bruce. Broken promises : an unconventional view of what went wrong at IBM. Boston: Harvard Business School, 1996. Printed Material.