APA Style

Schonberger, Richard J.. (1990). Building a chain of customers . New York: The Free Press.

Chicago Style

Schonberger, Richard J.. Building a chain of customers. New York: The Free Press, 1990. Printed Material.

MLA Style

Schonberger, Richard J.. Building a chain of customers. New York: The Free Press, 1990. Printed Material.

Turabian Style

Schonberger, Richard J.. Building a chain of customers. New York: The Free Press, 1990. Printed Material.