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  <title>Procedures for the automated office</title>
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  <namePart>Burton, Sharon</namePart>
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  <namePart>Jennings, Lucy Mae</namePart>
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   <roleTerm type="text">Additional Author</roleTerm>
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  <namePart>Shelton, Nelda</namePart>
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   <placeTerm type="text">New Jersey</placeTerm>
   <publisher>Prentice Hall</publisher>
   <dateIssued>1998</dateIssued>
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  <extent>xiv, 401 p. : figs., refs., gloss., index, diskett</extent>
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 <note>- Ensure success using basic office procedures,&#13;
- Enhance professional development, and&#13;
- Build greater confidence&#13;
Learn the skills that make every office worker a communication link—in person, over the telephone, via computer, and in writing:&#13;
- How to End Your Day Section: Prepare for practical functions of the workday.&#13;
- Online Information Services, Service Providers and Browsers: Make your job easier.&#13;
- Electronic Conferencing: Choose the right communication tool.&#13;
&#13;
Enhance Your Skills&#13;
- Action Planning&#13;
- Surfing the Net&#13;
- Basic Skills Workshops&#13;
- Projects, Activities, and Applications&#13;
(text from the publisher)&#13;
</note>
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 <subject authority="">
  <topic>Automation</topic>
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  <topic>Handbooks</topic>
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  <topic>Office management</topic>
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  <topic>Secretarial services</topic>
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 <identifier type="isbn">0132610256</identifier>
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