mixed material bibliography July 2001

p. 485-495 This study examines the relationship between organizational experience and productivity in a professional service organization. The research addresses a gap in the existing literature with respect to organizational experience models in service organizations. Our findings confirm a significant, positive relationship between organizatinal experience and productivity. In addition, we investigate the effect of information technology on the relationship between organizational experience and productivity. The findings indicate that information technology which merely documents or collects information is not. Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen 26701 2005-12-01 00:00:00 2005-12-01 00:00:00 machine generated