APA Style
Customer relationship management (CRM) & Customer . (Januari 2003).
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Chicago Style
Customer relationship management (CRM) & Customer .
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,
Januari 2003.
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MLA Style
Customer relationship management (CRM) & Customer .
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,
Januari 2003.
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Turabian Style
Customer relationship management (CRM) & Customer .
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,
Januari 2003.
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