APA Style

The Nature and determinants of customer expectatio. (1991). Cambridge: MSI.

Chicago Style

The Nature and determinants of customer expectatio. . Cambridge: MSI, 1991. Printed Material.

MLA Style

The Nature and determinants of customer expectatio. . Cambridge: MSI, 1991. Printed Material.

Turabian Style

The Nature and determinants of customer expectatio. Cambridge: MSI, 1991. Printed Material.