APA Style
The Nature and determinants of customer expectations of service. (1991).
Cambridge:
MSI.
Chicago Style
The Nature and determinants of customer expectations of service.
.
Cambridge:
MSI,
1991.
Printed Material.
MLA Style
The Nature and determinants of customer expectations of service.
.
Cambridge:
MSI,
1991.
Printed Material.
Turabian Style
The Nature and determinants of customer expectations of service.
Cambridge:
MSI,
1991.
Printed Material.